Case Study – Architects – Mowat & Company

Mowat & Company is an independent company of architects, designers and lateral thinkers who find elegant, often unexpected, solutions.

Modern technology is at the forefront of their business.

About Mowat & Company 

Located in the Kennington Conservation area in Central London, Mowat & Company are powered from 100% renewable fuels. Their portfolio includes many high profile clients such as Marks & Spencer, the V&A, the National Gallery and Berry Bros & Rudd.

For over 20 years Mowat & Company have worked towards their clients needs and it is of utmost important never to let them down, this is where LogoSystems come in.

Mowat & Company Requirements

Onsite Mac Support

Onsite MacOS Server Support

Network Security & VPN Access

Disaster Recovery & Back Up

Microsoft Office 365

LogoSystems Solution

Mowat & Company have been a customer of LogoSystems for at least 20 years now. Over the years we have seen their company transform and grow into one of the most reputable architects and market leaders in the design industry.

 

In order to keep up with the ever challenging demands of their high profile customers, Mowat & Company rely on LogoSystems to keep their business running smoothly.

 

On top of the day-to-day maintenance and proactive fault monitoring LogoSystems provide, we recently upgraded them from an outdated email system to Office365 Business Class Exchange Email. Office365 is cloud based and offers greater security and accessibility, giving them peace of mind and all the while maintaining the importance of confidentiality for their clients.

Further to the repairing and supporting their Macs we also rebuilt their server and provided emergency support when a water leak from an upstairs neighbour caused complete server outage.

 

We have since quoted Mowat & Company for an offsite Synology Server which we hope to install for them in the not so distant future. Installing a Synology server offers small to medium businesses, like Mowat & Co, affordable offsite and local backup and secure storage solutions, allowing access to your files anywhere, anytime.

A few words from Mowat & Company’s Studio Manager

What challenges were you experiencing prior to coming on board with LogoSystems?

“Thankfully LogoSytems were already the IT support team when I took up my position so challenges were at a minimum.”

 

How have you/your business benefited since becoming a LogoSystems customer?

“We have gone through some major upgrades to our IT architecture, and LogoSystems have been integral to this. We have benefitted from a much improved set up, which has increased team efficiency and morale and with no down time. My team think that all of the upgrades have been easy and effortless, which I know has not been the case but is a testament to the excellent service provided by LogoSystems.”

 

What made our service stand out against our competitors?

“Having worked with many IT support service teams in other companies, I have found that LogoSystems deal with queries much quicker than others, they are always calm and efficient, getting to the heart of a problem with a minimum of fuss. On a personal level it has been a pleasure to work with the whole team as every query is dealt with in a very friendly & professional manner but with good humour too.

In addition, all of the upgrades and changes to our IT infrastructure have been relevant to our company requirements and available budget, which has not always been the case with other IT support companies.”

To find out how LogoSystems can work for you and your business, give us a call on 020 8469 2222 or click here to make a subscription enquiry.

Natasha Kelly
natasha@logosystems.co.uk
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