Our helpdesk is fully operational and we are responding to all support subscription customers as normal.
All team members are set up to receive calls to our office phone number and have been given the necessary equipment to provide remote assistance from home.
We are contactable as usual on 020 8469 2222 but we expect this line to be busy, so please ensure that all support requests are sent to our service desk mailbox email@example.com
We apologise for any inconvenience but our workshops are currently closed until further notice. We are currently looking into a contact free emergency collection and delivery service and will update this page accordingly
Please feel free to contact us for bookings when we reopen.
We are extremely proud, that in this unprecedented time we have managed to mobilise our entire customer base to work from home within two weeks.
We are aware of support companies charging clients £100 per device to configure them to work from home, however we took the decision early on, not to charge our existing Support Subscription clients for configuring them to work from home.
We have built secure VPN connections to ensure that our clients with office based servers can access their data remotely and installed new Servers for the clients that didn’t have the correct infrastructure.
If you don’t currently have an IT support subscription in place or feel that you and your team are not being supported as well as you would like, please contact us so we can provide you with a quotation to support your business through this unpredictable time.
Our subscriptions include email and calendar support which are the subject of most service desk requests. Configuring, installing, troubleshooting, adding mail forwarding and aliases to name but a few.
We are a Microsoft reseller and offer Microsoft Office 365 business class email solutions to our clients