IT Support for Mac
We build long term relationships with our clients based on efficiency, trust and integrity.
We look forward to assisting you.
COVID-19 Coronavirus
Our support technicians are operating as normal, however our workshops are closed for “walk in” customers and operating by appointment only. Please contact us if you have workshop requirements.
Mac Support for Business
We are a London based company providing IT support, repairs, upgrades, and managed services for your Mac based business.
Join our monthly subscription program and our Apple Certified Macintosh Technicians will become the dedicated IT support department for your business.
Alternatively, hire us for a one off project, repair or upgrade.
COVID-19 Update
Our service desk is fully operational and we are responding to all support subscription customers as normal.
Our team is set up to receive calls to our office phone number and has been given the necessary equipment to provide remote assistance from home.
We are contactable as usual on 020 8469 2222 but we expect this line to be busy, so please get in touch through our Contact Us page.
We apologise for any inconvenience but our workshops are currently closed for walk in repairs until further notice.
We are offering emergency workshop repairs by appointment only and in some cases can offer a contact free collection and delivery service. Please contact us for details before booking a repair.
We are extremely proud, that in this unprecedented time we have managed to mobilise our entire customer base to work from home within two weeks.
We are aware of support companies charging clients £100 per device to configure them to work from home, however we took the decision early on to not charge our existing Support Subscription clients for configuring them to work from home.
We have built secure VPN connections to ensure that our clients with office based servers can access their data remotely and installed new servers for the clients that didn’t have the correct infrastructure.
If you don’t currently have an IT support subscription in place or feel that you and your team are not being supported as well as you would like, please contact us so we can provide you with a quotation to support your business through this unpredictable time.
We hope you and your families stay healthy and send you all our best wishes during these unprecedented times.
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Sell Us your Mac
We are actively looking to buy MacBook, MacBook Pro and MacBook Air notebooks.
We also buy Mac Mini and iMac desktop computers.
If you have a good condition Mac that is less than 5 years old and wish to sell it we will make you an offer.
Support While Working From Home.
Our support subscriptions give you and your team a priority IT support service desk. Working from home, working in the office, or anywhere else in the world!
Simply call us or email our service desk to create a support ticket, and we will do the rest.
Read our blog post for tips for “WFH”
IT Support & Managed Services
If you look after your own Macs or you would like to change your current provider we can help.
We become the Mac IT support department for your business, providing a personalised service desk ticketing system to resolve problems quickly and efficiently.
Repairs & Upgrades
We offer repair services and performance upgrades for Apple Mac computers.
Hardware repairs, macOS updates, RAM and Solid State Drive upgrades, data recovery, Mac health checks and refurbishing services.
IT Projects & Device Management
Tell us what you want and we’ll do our best to help you achieve it.
We take on the most simple projects through to long term commitments including mobile device management for iOS devices.
Server & Backup Solutions
The server is the backbone of any IT infrastructure and needs careful support by qualified technicians.
We monitor your servers around the clock, potentially allowing us to identify issues and resolve them before they lead to failure.
Email Support & Provision
Our subscriptions include email and calendar support which are the subject of most service desk requests; configuring, installing, troubleshooting, adding mail forwarding and aliases to name but a few.
We are a Microsoft reseller and offer Microsoft Office 365 business-class email solutions to our clients.
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