Our workshops are currently closed for “walk in” customers and operating by appointment only.
Once you have booked a repair we will contact you to arrange this.
Collection and delivery (within 5 miles of Greenwich or Chislehurst) is done by us.
Outside that range it will be done by courier and you will need to package the device securely.
Diagnostics are normally carried out within 8-16 working hours, however our subscription customers will always take priority. You will receive a diagnosis and quotation prepared by an Apple Certified Macintosh Technician.
We also include the first hour’s labour for any repair works.
The diagnosis fee is non refundable, however, if you choose not to go ahead with the quoted repair, where possible, the transfer of data from the faulty device to a new device or storage location is included.