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Contract Terms & Conditions
 
THE SERVICE

1. LogoSystems shall provide the LogoSystems Maintenance Service (''The Service'') as defined below during normal working
hours i.e. 9.00am to 5.30 pm (Saturdays,Sundays and public holidays excepted).

2. The service consists of the repair of computer hardware at the level identified on the approved “Equipment Schedule”
including any adjustment, repair and supply of replacement parts for satisfactory operation of the equipment. For the sake
of clarity the service does not cover for any loss of data.
Software coverage, e-mail and internet coverage, response times and the guarantee of “like for like” replacement equipment
this agreement.

3. The customer shall pay for the cost of ;-
i) the replacement of any parts which are made necessary by the customer's negligence or willful act or default within the
opinion of LogoSystems.
ii) any adjustments or replacements made necessary by the use of supplies or ancillary equipment not approved by
the equipment manufacturer for use with the equipment.

4. In the event that LogoSystems cannot effect a repair by the end of the following working day a replacement will be
supplied (subject to availability) unless a guaranteed fix time or guarantee of replacement equipment has been specified
in the “Contract type” section of the agreement.

CHARGES

1. The service will be charged at the rate as quoted, which has been provided on the assumption that LogoSystems will not
cover the equipment outside normal working hours ie. 9.00am to 5.30 pm (Saturdays, Sundays and public holidays
excepted).

2. The charging period commences from the date of the first invoice for maintenance cover. Payment is due immediately
upon receipt of all invoices unless previously agreed in writing. LogoSystems reserves the right to withhold service or to
demand full payment of contract charges should the customer default on any payment due. Interest will be charged at the
rate of 4% per annum above the base rate for the time being of NatWest Bank Plc on all unpaid invoices from the date of
the invoice.

3. All charges are subject to VAT at the rate current at the time of the invoices.

GENERAL

1. The contract shall be deemed to have commenced on the date shown and shall continue thereafter for a minimum period
of twelve months from year to year until terminated by either party giving to the other not less than 60 days written notice
terminating the same.

2. LogoSystems reserves the right to vary the terms of and alter the charges under the contract at any time after the expiry of
12 (twelve) months from the date of commencement hereof upon giving not less than one months written notice. On
receipt of such notice the customer may at his option terminate this contract by giving not less than 60 days written notice
to LogoSystems to expire on the date on which the change of terms would otherwise come into effect.

3. The customer shall allow LogoSystems full access to the equipment and ancillary equipment and provide such relevant
personnel as LogoSystems may require at all reasonable times and the customer shall ensure that at all times the equipment
is used in a normal and proper manner and operated only by competent personnel.

4. LogoSystems shall under no circumstances be liable for any losses or damage suffered by the customer whether in contract
tort or otherwise howsoever arising including without prejudice to the generality of the foregoing any loss of business or
profit, personal injury any other consequential loss.

5. LogoSystems shall not be liable in respect of failure to provide the service due to causes beyond its control.

6. LogoSystems reserves the right to terminate this contract forthwith if the equipment is moved from the original installation
address. Such termination shall be without prejudice to the rights of either party hereto at the date of such determination
provided always that LogoSystems shall in no event be liable to refund any part of charge.

7. If LogoSystems or the customer shall be in default with respect to any of its covenants under the contract and any such
default continues for 30 days after written notice thereof by either party this contract may thereupon be terminated by
LogoSystems without prejudice to the then existing rights of either party hereunder.

8. If any provision hereof is invalid and unenforceable then, to the fullest extent permitted by law, the other provisions hereof
shall remain in full force and effect and shall be construed so as to give effect to the intention of the parties as nearly as
may be possible.

9. This agreement shall be governed by and construed under the laws of England.

 
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