8 Greenwich Quay
Clarence Road
London
SE8 3EY
Tel: 020 8469 2222
Fax: 020 8469 2222
service@logosystems.co.uk
Workshop hours
Mon-Thu 9-5:30pm
Fri 9-5pm
If your iPod is still within the first year of purchase then we can repair hardware faults free of charge.
This covers all parts and labour. To carry out a warranty repair we need you to get the faulty iPod to our workshop in Greenwich and subsequently collect it. We will keep you informed of all aspects of the repair. We try to turn around all repairs as fast as possible and are only ever held back by a replacement unit being out of stock. Alternatively you can book the iPod in for service directly with Apple via their iPod mail in repairs service.
Your warranty does not cover accidental damage or software problems. If the problem is due to accidental damage or software you will be charged for the repair. We will contact you first to inform you of this. Customers within 90 days of ownership are eligible for unlimited complimentary phone support on 0870 876 0753.
You can purchase an AppleCare Protection Plan while still covered by the Apple One-Year Limited Warranty to extend your total coverage to three years. To do so please contact us on 020 8469 2222
Please call our office on 020 8469 2222 to book a call. We will then give you a unique call number that will be used to reference the call during its repair process. If your iPod is very close to the end of its first year we may need you to provide us with proof of purchase. When calling us please have the serial number of the faulty unit available.
