8 Greenwich Quay
Clarence Road
London
SE8 3EY
Tel: 020 8469 2222
Fax: 020 8469 2222
service@logosystems.co.uk
Workshop hours
Mon-Thu 9-5:30pm
Fri 9-5pm
If your iPod is covered by an AppleCare agreement then we can repair hardware faults free of charge.
This covers all parts and labour. To carry out an AppleCare repair we need you to get the faulty iPod to our workshop in Greenwich and subsequently collect it. We will keep you informed of all aspects of the repair. We try to turn around all repairs as fast as possible and are only ever held back by a replacement unit being out of stock.
Your AppleCare does not cover accidental damage or software problems. If the problem is due to accidental damage or software you will be charged for the repair. If you feel that the problem with your iPod may be software related then we recommend that you cal Apple on 0870 876 0753. We will contact you first to inform you of this.
Please call our office on 020 8469 2222 to book a call. We will then give you a unique call number that will be used to reference the call during it’s repair process. When calling us please have the serial number of the faulty unit available.
If you wish to purchase an AppleCare agreement, the iPod you want covered must still be within the first year of purchase. We can provide AppleCare coverage for all Apple equipment. Please contact us on 020 8469 2222 for details.
* All prices quoted exclude VAT
